FAQs

Frequently.
Asked.
Questions.
Faust Hardscaping, a family-run company, is dedicated to delivering personalized hardscaping solutions with a focus on family values and exceptional service.
10 Plus Years Experience
Fausthardscaping.
FAQ

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What services do you offer?

We offer a wide range of hardscaping services, Concrete, Pavers, Artificial Grass, Excavating, outdoor kitchens, fire pits, swimming pools, Bar-B-Q Grills and more.

What is your design process like?

Our design process involves a consultation with the customer to understand their vision, followed by the creation of a detailed design plan, and finally, the execution of the project. We prioritize customer satisfaction and strive to create a personalized outdoor living space that meets their needs and preferences.

What materials do you use?

We use high-quality materials such as natural stone, pavers, concrete, and wood to ensure the longevity and durability of our hardscaping projects. We carefully select materials that are both aesthetically pleasing and functional for each project.

Do you handle necessary permits and regulations?

Yes, we handle all necessary permits and regulations for our hardscaping projects. We are knowledgeable about local regulations and ensure that all projects are in compliance with the law.

What is your warranty policy?

Our warranty policy covers any defects in materials or workmanship for a specified period of time. We stand behind our work and are committed to ensuring customer satisfaction.

Can you provide references or customer reviews?

Yes, we are happy to provide references and customer reviews upon request. Our customers are our best advocates and we are proud of the positive feedback we have received.

What is your pricing structure and payment process?

Our pricing structure is competitive and transparent. We provide a detailed quote or proposal for each project, including all materials and labor costs. Our payment process is flexible and we accept various payment methods, including credit card, check, and bank transfer.

Do you offer free consultations or estimates?

Yes, we offer free consultations and estimates for all potential hardscaping projects. We believe in providing a hassle-free experience for our customers and are happy to answer any questions they may have.

Can you accommodate unique or custom requests?

Absolutely! We are experienced in working with unique and custom requests and enjoy the challenge of creating one-of-a-kind outdoor living spaces.

What sets your hardscaping services apart from others in the industry?

Our commitment to customer satisfaction and high-quality work sets us apart from others in the industry. We use only the best materials and employ experienced professionals to ensure that each project is completed to the highest standards. Additionally, our personalized approach to design and customer service sets us apart from the competition.

Do you offer maintenance services?

Yes, we offer maintenance services for our hardscaping projects. This includes regular cleaning, repair, and upkeep to ensure that the outdoor living space remains functional and beautiful for years to come.

Can you work within my budget?

Yes, we are flexible and can work within a customer's budget. Our goal is to create an outdoor living space that meets their needs and fits within their budget.

Do you work with both residential and commercial properties?

Yes, we work with both residential and commercial properties and have experience in creating hardscaping solutions for a wide range of properties.

What kind of communication can I expect during a project?

During a project, customers can expect regular communication and updates from our team. We believe in keeping our customers informed and involved throughout the process.

Can you provide a timeline for completion?

Yes, we provide a timeline for completion for each project. We understand the importance of meeting deadlines and strive to complete projects on time and within budget.

Do you have insurance coverage?

Yes, we have insurance coverage for all of our hardscaping projects. This includes liability and workers' compensation insurance to protect both our customers and our employees.

Can you work with existing features or do a complete redesign?

We can work with existing features or do a complete redesign, depending on the customer's preference. Our goal is to create an outdoor living space that meets their needs and enhances the overall look and functionality of their property.

What kind of safety measures do you have in place during a project?

We prioritize safety during all of our hardscaping projects and have strict safety protocols in place. This includes regular safety training for our employees and the use of proper safety equipment, such as hard hats and safety glasses.

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